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7. Master workplace communication with Dr Louise Mahler
In this INTHEBLACK podcast episode, body language and communication consultant Dr Louise Mahler argues that trust in leadership is eroding due to poor communication habits — especially in the digital era.
From clenched fists and “vocal fry” to lack of structure in speech, there are numerous unconscious behaviours that damage credibility.
However, Mahler believes there are ways around it and shares some practical, research-backed techniques to help build trust, speak with confidence and strengthen presence.
